Effective Date: May 1, 2026
Last Updated: May 1, 2026
Introduction
Thank you for visiting Genesis4Life, the website operated by Genesis4Life, PLLC (referred to in this Policy as “Genesis4Life,” “we,” “us,” or “our”), a Professional Limited Liability Company organized under the laws of the State of North Carolina. We provide functional and regenerative medicine services to patients through telemedicine, and your privacy is important to us.
This Privacy Policy explains what information we collect when you visit http://www.genesis4life.com (the “Website”), how we use it, with whom we share it, and the choices you have regarding your information. Your use of the Website is also governed by our Terms and Conditions, which are incorporated into this Policy by reference.
This Policy applies only to information collected through the Website. It does not apply to protected health information collected in the context of a clinical relationship between you and Genesis4Life, which is governed separately by our Notice of Privacy Practices, prepared in accordance with the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).
By accessing or using the Website, you acknowledge that you have read and understood this Policy.
Information We Collect
We collect information from visitors and users of our Website in three ways, when you voluntarily provide it, when it is collected automatically through your interaction with the site, and when we receive it from third party sources we work with.
Information You Voluntarily Provide
You may choose to provide personal information when you fill out our contact form to request a virtual consultation, when you sign up for our newsletter, when you reach out to us directly by email, when you respond to a survey, or when you participate in a promotion or event we host. Depending on the context, this information may include your full name, email address, telephone number, state of residence, the area of health you wish to address, and any details you choose to share in your message.
Information Collected Automatically
When you visit the Website, certain technical information is collected automatically through cookies and similar technologies. This may include your Internet Protocol (IP) address, browser type and version, operating system, the pages you visit on our site, the date and time of your visit, the pages that referred you to ours, and information about how you interact with the site.
Information From Third Party Sources
We may receive information from analytics providers, advertising platforms, and social media networks that help us understand how visitors find and use our Website, and how we can serve the people who would benefit most from our care.
How We Use Your Information
We use the information we collect to respond to your inquiries and schedule your virtual consultation, to deliver newsletters and educational content you have requested, to operate, maintain, and improve the Website and the visitor experience, to communicate with you about our services, programs, and updates, to comply with applicable legal and regulatory obligations, and to protect the security and integrity of our Website and our patients.
We do not sell, trade, or rent your personal information to third parties for their independent marketing purposes.
When We Share Your Information
We may share your personal information in limited circumstances. We share information with service providers who support the operation of our Website and our practice, including hosting providers, analytics providers, email and customer relationship management platforms, and similar vendors. These providers are contractually obligated to handle your information confidentially and use it only for the purposes for which it was disclosed.
We may also share information when required by law, in response to a subpoena or court order, when necessary to protect our legal rights or the rights and safety of our patients and others, and in connection with a business transaction such as a merger, acquisition, or sale of assets.
For information shared in the course of providing clinical care, please refer to our Notice of Privacy Practices, which describes our HIPAA obligations and the additional protections that apply to your protected health information.
Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to recognize your device, remember your preferences, understand how the site is used, and improve your experience. You can control cookies through your browser settings, including refusing or deleting them. Please note that disabling cookies may affect the functionality of certain parts of the Website.
We honor Global Privacy Control (GPC) signals as a valid request to opt out of the sharing of your personal information for purposes of cross context behavioral advertising, where required by applicable law.
Your Privacy Rights
Depending on your state of residence, you may have rights regarding your personal information. These rights may include the right to know what information we hold about you, the right to correct inaccurate information, the right to request deletion of your information, the right to opt out of the sale or sharing of your information for advertising purposes, and the right not to be discriminated against for exercising these rights.
To exercise any of these rights, please contact us at info@genesis4life.com. We will respond to your request within the timeframe required by applicable law and may need to verify your identity before fulfilling your request.
If you are a patient of Genesis4Life, additional rights regarding your protected health information are described in our Notice of Privacy Practices.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect the personal information we collect. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our Website is not directed to children under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child without verifiable parental consent, we will delete that information promptly.
Third Party Websites and Links
Our Website may contain links to third party websites and resources. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable law. When we update the Policy, we will revise the Effective Date at the top of this page. We encourage you to review this Policy periodically.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or how we handle your personal information, please contact us at:
Genesis4Life, PLLC
Email: info@genesis4life.com
Website: http://www.genesis4life.com
North Carolina, United States
For matters specifically related to your protected health information as a Genesis4Life patient, please refer to our Notice of Privacy Practices for the appropriate contact information.